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Consultations & Support

Services - Consultations & Support

Specialized Consultations & Support

Advanced Clinical Insight, When and Where You Need It Most

At MD-RX Telehealth Solutions, LLC, we understand that high-acuity patient care often requires rapid access to specialized pharmaceutical expertise. That’s why we offer a comprehensive range of pharmacist-led specialty consults, available remotely 24/7 — with precision, urgency, and care.

Led by Dr. Ijang Ngando (MD, PharmD, MBA, MSCR) and supported by a team of experienced clinical pharmacists, our consultative services enhance your facility’s ability to respond to complex medication scenarios, support evidence-based therapy, and optimize clinical outcomes — all without needing full-time, onsite specialists.

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What Are Specialized Consultations?

These are targeted, pharmacist-driven clinical services that support your care team in managing critical medication-related situations. Whether during a code, a lab-based alert, or a complex comorbidity interaction, we provide real-time guidance to: 

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Key Areas of Specialized Consultation

We cover a wide range of high-impact, high-risk clinical areas, including:

Pharmacokinetic Consults
  • Vancomycin, aminoglycosides, antiepileptics

  • Therapeutic drug monitoring and dose adjustment

  • Scheduling based on peak/trough levels and renal function

Antiepileptic Therapy Consults
  • Dose optimization for seizure control

  • Interaction checks (e.g., phenytoin, valproate)

  • Transition between formulations or routes

Renal & Hepatic Dose Adjustments
  • Safe dosing in patients with acute kidney injury (AKI), CKD, or liver dysfunction

  • Lab-based dose monitoring and risk mitigation

Reversal Agent Consults
  • Naloxone, Vitamin K, Andexanet alfa, Protamine sulfate

  • Dosing and timing guidance during overdose, bleed, or surgical planning

Nutrition & TPN Consults
  • Parenteral nutrition formulation, micronutrient management

  • Refeeding syndrome prevention

  • Electrolyte replacement and monitoring

Sepsis & Infection Management Support
  • Empiric therapy selection

  • Bug-drug mismatch correction

  • Culture review and antibiotic streamlining

Stroke Protocol Consults
  • Thrombolytic therapy guidance (tPA timing, contraindications)

  • Secondary stroke prevention medications

  • Monitoring for bleed and medication-related side effects

Poison Control Support
  • Toxic ingestion response

  • Antidote selection and dosing

  • Symptom-based treatment guidance

Real-Time Provider & Nursing Support

Our team also provides direct communication support to your front-line staff:

  • Responding to medication questions

  • Supporting bedside decision-making

  • Clarifying high-alert medication use

  • Assisting during codes, rapid response, and critical events

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Fully Documented & Traceable

Every specialized consult is:

  • Documented in your EMR or via secure note

  • Includes pharmacist recommendation, rationale, and reference

  • Time-stamped for audit and quality tracking

  • Included in your monthly intervention reports

This ensures compliance, transparency, and measurable clinical value.

Facilities That Benefit Most

These consults are especially valuable for:

  • 🏥 Hospitals without 24/7 clinical pharmacy coverage

  • 🧑‍⚕️ Telemedicine clinics and remote care centers

  • 🏡 Skilled Nursing Facilities (SNFs) with polypharmacy cases

  • 🏨 Critical Access Hospitals with limited subspecialist access

  • 🏬 Health systems seeking centralized pharmacist support

Why MD-RX Telehealth Solutions?

✔️ Leadership with dual MD and PharmD credentials
✔️ 24/7 consult access — no delay in critical decision-making
✔️ Remote collaboration with physicians, nurses, and ID teams
✔️ Expertise in ICU, neuro, infectious disease, and internal medicine
✔️ Trusted by hospitals, SNFs, and long-term care facilities nationwide

Request a Specialized Consultation or Learn More

Need advanced support for a patient case? Want to integrate our consult services into your care protocols?

Let’s discuss how MD-RX can strengthen your clinical decision-making and enhance your pharmacy capabilities.

📱 Call or WhatsApp: 503-809-9888
📧 Email: info@mdrxtelehealthsolutions.com

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Helping your providers do more, worry less.

Work Hours

Where Pharmacy Meets Precision, Remotely.

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