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Telepharmacy Services

Services - Telepharmacy Services

Telepharmacy Services

Elevating Patient Safety Through Remote Clinical Pharmacy Expertise

In today’s fast-paced and resource-challenged healthcare environment, hospitals, skilled nursing facilities, and long-term care centers often struggle to maintain consistent pharmacy coverage — especially during nights, weekends, and holidays. That’s where MD-RX Telehealth Solutions, LLC steps in.

We provide comprehensive telepharmacy services designed to meet your facility’s needs around the clock — with a clinical focus, regulatory awareness, and seamless integration into your workflow.

Led by Dr. Ijang Ngando (MD, PharmD, MBA, MSCR), our team brings dual clinical expertise in medicine and pharmacy, ensuring your patients receive safe, timely, and evidence-based pharmaceutical care — regardless of location or staffing levels.

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What Is Telepharmacy?

Telepharmacy is the delivery of pharmacy services through secure digital communication and remote access platforms. At MD-RX Telehealth Solutions, we utilize telepharmacy to:

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Why Choose Our Telepharmacy Model?

Unlike typical telepharmacy vendors, our services are led by a pharmacist-physician with direct clinical experience in critical care, internal medicine, and interdisciplinary rounds. We go beyond basic order verification to offer true clinical collaboration.

Our services are:
  • HIPAA-Compliant

  • Available 24/7, including weekends and holidays

  • Flexible and scalable to meet your facility’s volume and acuity

  • Documented with detailed logs and clinical notes

  • Delivered by U.S.-licensed, board-certified pharmacists

Our Core Telepharmacy Services
  • Fast, accurate review of all medication orders for safety, appropriateness, and compliance with your protocols. We provide clarification when needed and document all interventions in your system.

Clinical Medication Monitoring

We assess labs, comorbidities, and patient status to provide real-time medication adjustments, monitor for adverse drug reactions, and ensure therapeutic goals are being met.

Includes:

    • Renal and hepatic dose adjustments

    • Therapeutic duplication checks

    • Lab-based dosing and drug-level evaluation

    • IV to PO conversions

    • Pharmacokinetic consults

Nursing & Provider Education
  • We educate staff virtually on medication-related best practices, high-alert drugs, and new protocols — especially valuable for rural and resource-limited sites.

Medication Therapy Management (MTM)
  • Personalized medication regimen reviews for high-risk patients to minimize polypharmacy, increase adherence, and avoid hospital readmissions.

    Includes:

    • Reconciliation and discharge planning

    • Patient counseling

    • REMS evaluations

    • High-risk drug monitoring (e.g., anticoagulants, opioids)

Transitions of Care Support
  • We ensure medication continuity and patient safety during critical transitions — such as admissions, discharges, or transfers between departments.

Tele-ICU & Interdisciplinary Rounds
  • Our pharmacists can participate virtually in your ICU rounds, offering medication-related input, safety checks, and evidence-based recommendations to physicians and nurses.

Seamless Integration Into Your Workflow
  • We work within your existing platforms and protocols, ensuring minimal disruption and maximum collaboration. Systems we commonly work with include:

    • Strateq

    • Pyxis

    • EHRs (Electronic Health Records)

    • Secure VPN or Remote Desktop Access

    • Facility-specific documentation and reporting tools

Who Benefits From Our Telepharmacy Services?

Our telepharmacy support is ideal for:

  • Critical Access Hospitals with limited overnight staff

  • Acute Care Hospitals needing ICU and round-the-clock support

  • Nursing Homes & SNFs managing polypharmacy and transitions

  • Telemedicine Clinics requiring prescription safety checks

  • Multi-site Health Systems needing centralized pharmacy oversight

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Why Facilities Choose MD-RX Telehealth Solutions

Dual clinical leadership (MD + PharmD)
✔️ 24/7 service availability
✔️ Scalable support without hiring additional FTEs
✔️ Seamless system integration
✔️ Data-driven reporting
✔️ Proactive patient safety interventions
✔️ Education and engagement for your care teams

Let’s Get Started

Discover how MD-RX Telehealth Solutions can enhance your clinical pharmacy capabilities, reduce medication errors, and improve patient outcomes — without stretching your resources.

📱 Call or WhatsApp: 503-809-9888
📧 Email: info@mdrxtelehealthsolutions.com

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Helping your providers do more, worry less.

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Where Pharmacy Meets Precision, Remotely.

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