We offer a full suite of remote telepharmacy and clinical services, including:

• Remote order verification

• Medication therapy management (MTM)

• Clinical interventions (dose optimization, ADE prevention, etc.)

• Antimicrobial & opioid stewardship

• Transitions of care support

• ICU interdisciplinary rounds (telemedicine)

• Nursing and provider education

• Specialized consults (stroke, sepsis, renal dosing, etc.)

We provide 24/7 coverage, including:

• Daytime hours

• Overnight support

• Weekends

• Holidays

You choose the coverage you need, and we tailor our services accordingly.

We serve a wide range of healthcare institutions, including:

• Critical Access Hospitals

• Acute Care Hospitals

• Skilled Nursing Facilities (SNFs)

• Nursing Homes

• Telemedicine Clinics

• Long-Term Care Facilities

• Health systems with multiple locations

We integrate into your existing systems via secure VPN access or your preferred remote access method. We work with common platforms such as:

• Strateq

• Pyxis

• Electronic Health Records (EHRs)

• Pharmacy Information Systems

All access and communication are HIPAA-compliant and follow strict data security protocols.

Yes! Our services are delivered by licensed, board-certified clinical pharmacists with expertise in hospital and critical care settings. All team members go through your facility’s orientation and operate under your protocols to ensure consistent, high-quality care.

Our leadership, including Dr. Ijang Ngando (MD, PharmD, MBA, MSCR), brings deep expertise across hospital pharmacy, telehealth, and critical care medicine.

We offer customized 12-month contracts that include:

• A monthly base fee

• Remote order verification fees (based on volume)

• Coverage flexibility (daily, overnight, weekends, holidays)

• Transparent monthly invoices with detailed activity logs

We also provide full onboarding support and monthly check-ins with your pharmacy team.

Each month, you’ll receive:

• A detailed invoice

• Logs of all verified orders and clinical interventions

• Documentation of pharmacist recommendations

• Performance reports (when requested)

• Recommendations to improve workflow or patient safety

Everything is recorded and accessible for compliance, quality assurance, and administrative review.

We operate in real-time. Orders are verified promptly according to your turnaround requirements. Clinical questions, consults, and alerts are addressed immediately or within minutes, depending on acuity.

You’ll never be left waiting during high-pressure situations.

Yes. Our pharmacists are licensed in multiple U.S. states, and we’re expanding regularly to meet demand. If you need coverage in a new location, we’ll work with you to ensure timely credentialing and compliance.

Absolutely. Our pharmacists provide consults in several clinical areas, including:

• Sepsis management

• Stroke response

• Antiepileptic therapy

• Pharmacokinetics

• Nutrition support

• Reversal agent guidance

• Poison control

All consults are grounded in evidence-based medicine and real-time lab and chart data.

Yes. We proactively monitor lab results (renal function, liver enzymes, drug levels, etc.) and adjust medication regimens accordingly. This is especially beneficial for facilities without full-time clinical pharmacists on site.

Once we’ve signed an agreement, onboarding is quick and streamlined:

1. We review your facility’s protocols, systems, and team structure.

2. You provide system access (Strateq, Pyxis, EHR) and orientation materials.

3. Our pharmacists are credentialed and trained in your processes.

4. A test phase begins, followed by full coverage.

5. We schedule monthly reviews to align and optimize care delivery.

• Dual medical and pharmacy leadership

• Critical care and interdisciplinary experience

• Personalized, relationship-focused service

• 24/7 flexibility and seamless integration

• Commitment to underserved and rural healthcare support

• Transparency and clinical documentation you can trust